Privacy Policy

Last updated: 10 September 2026

1. Introduction

Welcome to Baltma.lv (“we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Latvian data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.baltma.lv or contact us through our services.

2. Data Controller

The controller responsible for processing your personal data is:

SIA “BALTMA”
Registration No.: 44103037582
Legal Address: Kauguru iela 19, Valmiera, LV-4201, Latvia
Email: marketing@baltma.lv
Phone: +371 64207220

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Information You Provide Voluntarily

Name
Company name
Email address
Phone number
Postal address
Information included in inquiry forms, emails, or messages

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Date and time of access
Pages visited
Referring website
Cookie and analytics data

4. Purposes of Data Processing

We process personal data for the following purposes:

Responding to inquiries and requests
Providing products and services
Communicating with customers and business partners
Preparing quotations and processing orders
Improving website functionality and user experience
Marketing communications where consent has been provided
Fulfilling legal and regulatory obligations
Protecting our legitimate business interests

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Consent

Where you have given explicit consent for specific processing activities.

Contract Performance

Where processing is necessary to perform a contract or take steps before entering into a contract.

Legal Obligation

Where processing is required to comply with applicable laws and regulations.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided that such interests do not override your rights and freedoms.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies may be used to:

Remember user preferences
Ensure website functionality
Measure website traffic
Analyze visitor behavior

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Sharing of Personal Data

We do not sell personal data.

Personal data may be shared with:

IT service providers and website hosting providers
Professional advisers (accountants, auditors, legal advisers)
Delivery and logistics providers where applicable
Government authorities when required by law

All third parties processing personal data on our behalf are required to maintain appropriate security measures and confidentiality.

8. International Transfers

As a general rule, personal data is processed within the European Economic Area (EEA).

If personal data is transferred outside the EEA, appropriate safeguards will be implemented in accordance with GDPR requirements.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Retention periods may vary depending on:

Contractual obligations
Legal requirements
Tax and accounting regulations
Legitimate business needs

When personal data is no longer required, it will be securely deleted or anonymized.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss or destruction
Alteration
Disclosure
Misuse

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Under GDPR, you may have the following rights:

Right of access to your personal data
Right to rectification of inaccurate information
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the contact details provided above.

12. Supervisory Authority

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with:

Data State Inspectorate (Datu valsts inspekcija)
Elijas iela 17, Riga, LV-1050, Latvia
Website: https://www.dvi.gov.lv

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

The latest version will always be available on this page and will indicate the date of the most recent update.

15. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

SIA “BALTMA”
Address: Kauguru iela 19, Valmiera, LV-4201, Latvia
Email: marketing@baltma.lv
Phone: +371 64207220
Website: baltma.lv